Information about COVID-19 impact on The Mousepad Company
We are still printing and shipping orders as normal, and following state guidelines to ensure our facilities are 100% safe. Due to a high volume of orders, our orders are taking longer than normal to ship. We print each mousepad by hand in Los Angeles, California. Please allow approximately two months from the order date for your order to be printed. It will take another 3-7 days for UPS to deliver the order. We appreciate your patience and are working hard to ensure your order gets shipped as soon as possible.
If you have placed an international order and it has taken longer than expected, please reach out to us at: firstname.lastname@example.org. We are not accepting international order at the moment as our international shipments are being severely delayed as a result of COVID. We have been looking for ways to improve our shipping speeds and will be accepting international orders as soon as we have a more reliable option available. Apologies for the inconvenience. Resuming international shipping is a top priority to us.
For any questions, please contact us (Please include your order number) at: email@example.com