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COVID-19

Information about COVID-19 impact on The Mousepad Company

 

USA Customers:

We are still printing and shipping orders as normal, and following state guidelines to ensure our facilities are 100% safe. Due to a high volume of orders, our orders are taking longer than normal to ship. We print each mousepad by hand in Los Angeles, California. Please allow approximately 2-3 weeks from the order date for your order to be printed. It will take another 3-7 days for UPS to deliver the order. We appreciate your patience and are working hard to ensure your order gets shipped as soon as possible.

 

International Customers:

If you have placed an international order and it has taken longer than expected, please reach out to us at: support@themousepadcompany.com. We are not accepting international order at the moment as our international shipments are being severely delayed as a result of COVID. We have been looking for ways to improve our shipping speeds and will be accepting international orders as soon as we have a more reliable option available. Apologies for the inconvenience. Resuming international shipping is a top priority to us.

 

For any questions, please contact us (Please include your order number) at: support@themousepadcompany.com